FREQUENTLY ASKED QUESTIONS

What types of events do you typically cater to?

01

We cater to a wide range of events, including weddings, corporate functions, birthday parties, graduations, and more.

Do You Accept Credit Card Payments?

02

Yes we accept credit card payments, e-transfers and mail checks.

How long is the setup?

03

Typically we arrive 1 hour prior to the agreed upon start time. This allows us time to find a spot for the photo booth to be set up, unload, and initialize the photo booth. We close the booth after the agreed upon number of hours you rent the photo booth then start packing up. You never pay for setup or teardown of the equipment.

How much space is required?

04

We recommend a 10×10' footprint, including an 8’ height clearance for the backdrop when included in your rental. This is the perfect amount of space for group photos and social distancing between waiting groups. When props are requested we also require a 4ft table.

What area do you service?

05

Vancouver, BC lower mainland area

Can I use my own backdrop?

06

Yes! We have had clients have custom backdrops ,added balloons or fresh florals to their backdrops.

Can we customize the prints with our branding or event theme?

07

Absolutely! We offer customization options for prints, backdrops, and props to align with your branding or event theme.

How many prints do guests receive?

08

We offer unlimited photo sessions. Each photo sessions comes with one 6”x4” print. We have an add on option for unlimited printing (each guest will receive a printed copy per photo session).

How far in advance should we book your services?

09

We recommend booking our services as early as possible to secure your date, especially during peak event seasons.

What is your Cancellation Policy?

10

All deposits are considered non-refundable, and full payments made within 7 days of your event are also non-refundable. 

Requests to change your event date must be submitted via email at least one month prior to the scheduled date and must be within the year of your original date and are subject to availability. A $100 fee will apply.